Delivery Information
International Shipping
EAT-Boxes can be delivered Internationally.
Charge fees will be calculated according to the address and country of destination.
Tracking of Deliveries
Email confirmations will give tracking information from our courier partners.
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Delivery Times International
Delivery is usually within 5 days. In Italy is usually 1 or 2 days.
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International Taxes and Charges
EAT-Boxes delivered to countries outside the EU may be subject to taxes, fees, levies, or other charges, imposed by local legislation. Unfortunately, we have no control over these charges and cannot predict what they may be.
The recipient of the products is responsible for all customs procedures for their import and will be required to pay any additional charges, including import duty, taxes, levies and other charges. The recipient of the goods, not the purchaser, will receive a separate request for payment of these charges.
If you are ordering an EAT-Box to be delivered to someone else, please ensure they are aware they will be responsible for any additional charges.
We advise you check the import charges applicable in any country before ordering products to be delivered there.
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Return Policy
Food boxes are non-returnable due to hygiene and consumable nature of the product.
However, in the unlikely event of damaged, defective or different item delivered to you, we will provide a full refund or free replacement as applicable.
We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.